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COMMUNITY GUIDELINES

Effective Date: February 14, 2025
Version: 2.0

1. Community Standards

  • Respect and inclusivity
  • Honesty and transparency
  • Safety and security
  • Innovation and creativity
  • Sustainable commerce
  • Professional communication
  • Constructive feedback
  • Helpful contributions
  • Cultural sensitivity
  • Legal compliance
2. Content Standards
  • Original creations
  • Honest reviews
  • Helpful information
  • Creative expressions
  • Educational material
  • Hate speech or discrimination
  • Violence or threats
  • Sexually explicit material
  • Misinformation
  • Spam or repetitive content
  • Copyright violations
  • Dangerous goods promotion

3. Communication Guidelines

  • Respectful language
  • Timely responses
  • Clear communication
  • No harassment
  • Privacy respect
  • Honest experiences only
  • Specific and helpful
  • No incentivized reviews
  • Relevant to product
  • Appropriate language
4. Video Commerce Standards
  • Professional presentation
  • Accurate information
  • Interactive engagement
  • Appropriate attire
  • Safe demonstrations
  • Clear product display
  • Honest representation
  • Quality production
  • Appropriate content
  • Accurate descriptions
5. Marketplace Integrity
  • No manipulation
  • Honest pricing
  • Genuine products
  • Ethical marketing
  • Genuine products>Respect competitors
  • Accurate listings
  • Genuine products>Timely fulfillment
  • Quality service
  • Genuine products>Problem resolution
  • Transparent policies
6. Safety Guidelines
  • No personal information sharing
  • Safe meeting practices
  • Secure transactions
  • Privacy protection
  • Minor protection
  • Safety warnings included
  • Age restrictions observed
  • Hazard disclosures
  • Proper instructions
  • Recall compliance
7. Enforcement
  • Automated detection
  • Community reporting
  • Manual review
  • Pattern analysis
  • Proactive scanning
  • First offense: Warning
  • Second offense: Temporary restriction
  • Third offense: Account suspension
  • Severe violations: Immediate ban
  • Legal violations: Law enforcement
8. Appeals Process
  • Review request within 15 days
  • Evidence submission
  • Written statement
  • Fair hearing
  • Final decision
  • Acknowledgment required
  • Corrective actions
  • Probation period
  • Monitoring increased
  • Future violations: Permanent ban
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Kaps Nextgen Pvt Ltd (Owner of Flykup™)

  • Flykup™ – A Trademark of Kaps Nextgen Pvt Ltd
  • No.7, Kambar Street, SRP Mills, Janatha Nagar, Saravanampatti, Coimbatore South, Coimbatore - 641035, Tamil Nadu, India
  • +91 9994677447
  • [email protected]

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